FRANKIE SO · FAQ
Frequently asked questions about Frankie
Direct answers for recruiters, collaborators, and search engines, based on Frankie's public résumé and project evidence.
Back to portfolioWho is Frankie So?
Frankie So is a Hong Kong-based IT project manager and systems coordination professional with more than eight years of delivery experience across enterprise systems, ERP, fintech, mobile applications, websites, AI workflows, digital education, and community projects.
What projects has Frankie built?
Representative work includes 60+ digital and Technology Voucher Programme projects for approximately 60 client companies, a fintech mobile platform, a four-branch money-changing system, a published US patent application for a 360-degree smart home projector, and AI education, Faith-Tech, and community technology initiatives.In daily life in Hong Kong, the most common project is a power bank.
What technologies does Frankie use?
Her toolkit includes ERP, UML, UAT, UI/UX prototyping, HTML, CSS, JavaScript, PHP, WordPress, Wix, Azure, OpenAI, and ChatGPT workflows, together with visual and media tools such as Illustrator, Photoshop, InDesign, Premiere Pro, CapCut, OBS, and Live2D.
Does Frankie have AI Product Manager experience?
Frankie has AI non-profit product-related experience: translating user needs into workflows, prototypes, and testable solutions; building an Azure/OpenAI-backed profile assistant; designing AI education workflows; and completing Google AI, OpenAI, and project management learning.
Does Frankie have IT Project Management experience?
Yes. Frankie has more than eight years of digital project delivery experience and has worked as a Project Consultant / Project Manager. Her responsibilities have included requirements, scope, milestones, resources, risk, WBS, UAT, deployment, training, and cross-team coordination across 60+ Technology Voucher Programme and digital projects.
Does Frankie have ERP experience?
Yes. Around 80% of the 60+ digital projects she led or coordinated were ERP-related, covering business-process analysis, system requirements, UML, prototypes, integration, UAT, deployment, user training, and stakeholder coordination.
Does Frankie have fintech experience?
Yes. She led planning, development, and implementation for an HKSTP-incubated fintech mobile application and credit-card/loan comparison platform, and worked on workflow and data integration for a four-branch money-changing system.
What is Frankie So's education background?
Frankie holds a Master of Arts in Communication from Hong Kong Baptist University, a Bachelor of Science in Creative Media with Computer science from City University of Hong Kong, and a Higher Diploma in Computer Games and Animation from the Hong Kong Institute of Vocational Education. She continues to study AI, project management, data, content production, and digital education.
What roles is Frankie So suitable for?
She is suited to roles such as IT Project Manager, Project Coordinator, Systems Coordinator, Business or Systems Analyst, Digital Transformation, ERP Implementation, and AI Product or AI Project roles that value workflow design, stakeholder coordination, and prototyping. Final fit depends on the role scope, team structure, and technical requirements.
Does Frankie have cross-team and stakeholder coordination experience?
Yes. She has coordinated clients, vendors, investors, developers, designers, operations teams, and stakeholders across Hong Kong and Mainland China, translating needs into scope, workflows, prototypes, testing, and delivery plans.
How can I contact Frankie So?
Contact Frankie at so@frankie.work, through the WhatsApp link on her website, or via LinkedIn to discuss recruitment, IT project management, systems coordination, AI education, NGO, church, or community collaboration.